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Open to ICT Support / Web Dev roles in Adelaide & hybrid

Rajiv Bhandari

ICT Support Specialist & Full Stack Developer

Currently focusing on|

I'm an ICT professional based in Adelaide with hands-on experience across Windows systems, Microsoft 365, Active Directory, networking and service desk support. On the development side, I build modern web applications using React, Next.js, Django and Node.js.

I'm especially interested in hybrid roles where I can combine support, systems administration and engineering to deliver reliable infrastructure, clean user experiences and clear communication with non-technical users.

Based in Adelaide, AustraliaComfortable across ICT support, systems & web development
Rajiv Bhandari

Location

Adelaide, South Australia

Available for full-time & hybrid

Current focus

ICT support, systems & modern web apps

Strengths

Troubleshooting, clear communication, ownership

Support stackWindows, Microsoft 365, AD, basic networking
Dev stackReact, Next.js, Django, Node.js, SQL / MongoDB
Real projectsGlide Education & Prime Roof Care

About

A bit about me

Tech-driven. Curious. Always improving.

I work across both ICT operations and modern web development, combining hands-on technical support experience with practical full-stack development skills. My background includes Windows systems, Microsoft 365, Active Directory, Azure services, networking fundamentals, and development using React, Next.js, Node.js, MongoDB, and MySQL.

I have contributed to real-world projects such as Glide Education & Visa Services and Prime Roof Care. My work has included user interface development, backend integrations, DNS and hosting configuration, performance optimisation, deployment, and ongoing support.

I enjoy solving problems across a wide range of technical areas, whether they involve end-user support, system administration, automation, troubleshooting, or building clean and user-focused web interfaces. I work calmly in busy environments, communicate clearly, and take ownership of delivering consistent and reliable results.

I am currently open to opportunities in ICT support, full-stack development, frontend engineering, cloud and Microsoft 365 environments, and hybrid technical roles where I can contribute meaningfully while continuing to learn and grow.

Strengths I bring

  • Strong analytical and troubleshooting abilities across systems, applications, and networks.
  • Experience building clean, modern web applications using React and Next.js.
  • Clear and patient communication with both technical and non-technical users.
  • Consistent focus on documentation, process improvement, and reliability.
  • Ability to work comfortably across support, development, and cloud environments.

What I am currently developing

  • Modern workplace technologies such as Intune and Azure Active Directory.
  • Advanced UI and performance optimisation in React and Next.js.
  • Automation and scripting with PowerShell, Node.js, and APIs.
  • Improved deployment, CI/CD, and production monitoring practices.
  • Becoming a well-rounded contributor within dynamic technical teams.

Core Skills

The toolkit I bring to your team

I combine **hands-on IT support** experience with **modern full-stack development**, so I can own both infrastructure and product-side work – from fixing a VPN issue to shipping a new feature.

What this means for you

Less back-and-forth between “devs” and “IT” – I can talk both languages and help close the gap.

Infrastructure & Support

  • Windows 10/11
  • Active Directory
  • Microsoft 365
  • Azure AD
  • Exchange / Outlook
  • Intune & Endpoint Manager
  • VPN & Remote Access

Networking & Systems

  • Network Design
  • Switching & Routing
  • VLAN / WLAN
  • Firewalls
  • DNS / DHCP
  • VPN (Site & Client)

Development

  • JavaScript / TypeScript
  • React & Next.js
  • Node.js
  • Python
  • Django
  • REST APIs
  • MySQL / MongoDB

Tools & Practices

  • Ticketing Systems
  • Monitoring & Alerts
  • CI/CD basics
  • Git & GitHub
  • Documentation
  • End-user Training

Professional Experience

Roles that built my IT & dev skills

These roles shaped how I troubleshoot, communicate with non-technical people and deliver work reliably – from support tickets to full stack features.

What this means for your team

I can jump into your environment, understand how things are set up and start helping users and shipping improvements without a long ramp-up.

IT Support & Freelance Developer

Mar 2022 – Present

Freelance & Small Business ClientsAdelaide, Australia

Combining hands-on IT support with full stack development for local businesses and clients.

  • Delivered IT support and light system administration, including user support, troubleshooting, software setup and Microsoft 365.
  • Designed, developed and deployed production websites including Glide Education & Visa Services.
  • Owned end-to-end deployment: domains, DNS, hosting, cloud deployment and basic database administration.
  • Implemented security, backup and performance improvements for client projects.
  • Built practical experience with Active Directory, networking fundamentals and Windows/Linux servers through client work and home labs.

Administrative Assistant (ICT)

Dec 2024 – May 2025

SA MushroomAdelaide, Australia

Supported day-to-day business operations with a strong focus on data accuracy, documentation and reporting.

  • Used Microsoft 365 (Excel, Word, Outlook, Teams) for scheduling, record-keeping and internal communication.
  • Streamlined digital record-keeping and inventory tracking, reducing manual errors and duplicated entries.
  • Prepared and updated documentation that helped staff find information faster and reduced rework.
  • Contributed to IT security practices by enforcing access controls and documenting solutions for common issues.
  • Created simple user guides and training material to help staff adopt new tools confidently.

Full Stack Developer

Dec 2020 – Mar 2022

EydenKathmandu, Nepal (Remote)

Worked on MERN stack applications, supporting both feature delivery and internal tooling.

  • Developed and maintained web applications using MongoDB, Express.js, React.js and Node.js.
  • Provided technical support for internal applications, troubleshooting bugs and performance issues.
  • Assisted with AWS deployments to keep applications highly available and scalable.
  • Collaborated with stakeholders to gather requirements and deliver solutions aligned with business goals.

Data Specialist

Nov 2017 – Sep 2020

Cloud FactoryKathmandu, Nepal

Hands-on work with large datasets in a fast-paced environment, balancing speed with data quality.

  • Processed and validated large volumes of client data while maintaining very high accuracy levels.
  • Worked in team-based environments to consistently meet daily and weekly project targets.
  • Helped identify process issues early by communicating clearly with leads and engineers.
  • Automated parts of repetitive data-cleaning workflows, reducing manual effort and turnaround time.

Let's talk

Contact

CONTACT

Let's talk about ICT support & web development.

I am based in Adelaide and open to ICT Support Level 1/2, hybrid roles and web projects. If you need someone who can move between service desk, systems and modern web apps, send me a short message and I will get back to you.

How I usually work

I've worked across Microsoft 365, Windows, Active Directory, networking, ticketing tools and modern web stacks using React / Next.js / Django. I am comfortable jumping into existing environments as well as building new UI or features.

Tell me a bit about your environment, the role, or the project and I will let you know how I can help.

Location

Adelaide, South Australia

Open to hybrid & remote roles across Australia.

Direct contact

Happy to arrange a call after an initial email.

Send me a message

Share a quick summary of your role, environment, or project and I will reply as soon as I can.

Prefer email or LinkedIn? You can also reach out directly:

I am an ICT Support Specialist & Full Stack Developer based in Adelaide. Happy to help with Microsoft 365, Windows/AD environments, and modern web applications (React / Next.js / Django).

RAJIV BHANDARI • ICT Support & Full Stack Dev

© 2025 Rajiv Bhandari. Built with Next.js & Tailwind CSS.

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