Rajiv Bhandari

SpaceTel IT | Adelaide, South Australia

• Reviewed website pages, navigation, layout, content structure, and user journey from a customer perspective.
• Identified improvement areas related to usability, responsiveness, SEO basics, performance, and content presentation.
• Used Lighthouse, PageSpeed Insights, crawler-style review tools, and manual testing to assess website quality.
• Compared similar telecom and IT service provider websites to identify improvement opportunities.
• Prepared reports and presentation materials summarising findings, issues, and recommended improvements.
• Supported planning for website redesign, content updates, responsive layout improvements, and better service presentation.

Sole trader / Contract | Australia · Remote

• Provide Level 1/2 IT and application support for small business clients across Microsoft 365, Windows environments, SharePoint, Outlook, Teams, and web-based systems.
• Designed, developed, and hosted business websites for clients, including Glide Education & Visa Services and PrimeRoof.
• Managed website setup including hosting, DNS, SSL, domain configuration, responsive design, content structure, and deployment.
• Write and test SQL/MySQL queries for data retrieval, validation checks, form submission reviews, and troubleshooting data-related issues.
• Support business applications, user workflows, access issues, permissions, and day-to-day system troubleshooting.
• Collaborate with clients to understand requirements, document issues clearly, and implement practical technical solutions.

Eydean Inc | Hybrid

• Developed and supported web applications using frontend and backend technologies.
• Worked on application features, database integration, APIs, testing, and troubleshooting.
• Assisted with bug fixing, system improvements, documentation, and application maintenance.
• Collaborated with team members to understand requirements and deliver practical software solutions.
• Gained hands-on experience in web development, database support, and application support.

CloudFactory | Kathmandu, Nepal

• Processed and validated high-volume client data while meeting strict accuracy, productivity, and confidentiality requirements.
• Followed structured workflows and quality standards to maintain reporting-ready data and consistent output.
• Identified anomalies, corrected issues where appropriate, and escalated unclear cases through the proper channels.
• Built attention to detail and process discipline directly relevant to reporting support, data migration checks, and system-related data work.