IT Support & Freelance Developer • Adelaide, Australia

• Provide day-to-day ICT support including troubleshooting Windows, Microsoft 365, printers, and basic networking issues.
• Deploy and maintain client websites (e.g. Glide Education, Prime Roof Care) including DNS, hosting, SSL, and backups.
• Configure accounts, mailboxes, and permissions within Microsoft 365 and related tools.
• Document solutions, create simple user guides, and train non-technical users.

SA Mushroom • Adelaide, Australia

• Maintained records, reports, and schedules using Excel, Word, and SharePoint.
• Supported staff with IT issues related to email, shared drives, and devices.
• Helped organise digital files and improve information flow between teams.
• Strengthened attention to detail and communication in a fast-paced environment.

Eydean • Kathmandu, Nepal

• Developed web applications using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Implemented REST APIs, authentication, and role-based access control.
• Collaborated with designers and product owners to deliver features on schedule.
• Optimised front-end performance and improved UX for web applications.

CloudFactory • Kathmandu, Nepal

• Processed and validated large datasets following strict quality standards.
• Used custom tools and workflows to improve accuracy and throughput.
• Worked in distributed teams, communicating clearly on status and blockers.